All Canadian orders will be shipped by Canada Post or UPS and all other countries including American orders will be shipped by US Post or UPS.
All orders are shipped via UPS or Parcel Post FOB Shannonville, ON. The Charges for freight and handling costs are based upon the weight and associated speed of delivery.
If another carrier is to be used please advise us with your order. Ecstasy Crafts reserves the right to choose a carrier other than that specified in the case that service to your location is unavailable or cost-prohibitive. In some cases, you may be contacted by email if a change in shipping method is required to deliver your product to your shipping location, or if expedited shipping is required. All orders are C.O.D unless payment is included or credit has been approved. All prices are quoted in dollars.
All prices are subject to change without notice. All returns or damages or discrepancies must be reported within 7 days of receiving the order.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Ecstasy Crafts Inc. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.